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Public Information Policy



Diamond Pharmacy Services is a JCAHO accredited organization and therefore subject to unannounced on-site triennial surveys, in addition to unannounced random surveys for-cause, where applicable.

Diamond Drugs, Inc. is accredited by the Joint Commission on Accrediation of Healthcare Organizations* (JCAHO), who's criteria set the standards on quality patient care. Becoming JCAHO accredited requires having every aspect of our facility voluntarily surveyed. Our Medical Supply and Infusion Division are also accredited.

A quality report and information available for public disclosure regarding this organization may be obtained by calling or writing the Joint Commission.

*Diamond Drugs, Inc. adheres to applicable JCAHO standards organization-wide and maintains accreditation under Home Care for Home Medical Equipment Services, Long Term Care Pharmacy Services, Pharmacy Dispensiing Services and Clinical/Consultant Pharmacist Services.

Joint Commission on Accreditation of Healthcare Organizations

Customer Service:
630.792.5800
9:00 am - 4:00 pm EST M-F
Main Fax: 630.792.5005
http://www.jcaho.org

JCAHO
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you wish to speak to someone outside of Diamond regarding a complaint involving an unresolved patient safety issue or quality of care concern, you may call the Joint Commission toll-free hotline at:

1.800.994.6610

Medicare Beneficiary Hotline

Quality of care concerns or complaints may also be directed to the Medicare Beneficiary Hotline at 1-800-MEDICARE.