Our Management Team

Joan R. Zilner, R.Ph.

President, Owner, Consultant

Joan has been president of  Diamond Drugs, Inc. for over 20 years.  She maintains an active role overseeing accounts in Louisiana and New Jersey.

Joan is a graduate of Duquesne University, along with her husband, Gilbert. In 2014, they were named as Distinguished Alumni, the first husband and wife team to be honored together.  In October 2015, they will be inducted into the Duquesne University Century Club of Distinguished Alumni. The have also been recognized by the Indiana County Chamber of Commerce as inaugural inductees into the Business Hall of Fame. She is involved in many outside activities and many charitable organizations.

Professional Overview

  1. Over 40 years of long-term care pharmacy experience
  2. Over 30 years of correctional pharmacy experience

Education

  1. Graduate of Duquesne University, 1960
Gilbert Zilner, R.Ph.

P.D. Vice President, Owner, Consultant

Gilbert is involved with basic management of contracts, consulting, and internal operations. He has forty-seven years experience in clinical pharmacy consulting to institutions performing drug regimen reviews, ensuring OBRA, psychotropic protocols, nursing med reviews, ect. Gib is an expert on pharmacy and nursing laws and regulations. He will keep facilities up to date on current regulations and policies. Gib has a solid understanding of Diamond’s procedures and correctional facility needs and is responsible for different facilities throughout the United States. His involvement in the set up includes writing policies and procedures, conversion of Diamond Pharmacy system, formulary development and ongoing facility maintenance.

Professional Overview

  1. 47 years of clinical pharmacy experience
  2. 27 years of correctional experience
  3. Licensed surgical fitter
  4. Past President, Aging Services, Indiana Chapter

Education

  1. Graduate of Duquesne University 1960
  2. Continuing Education, Duquesne University & the University of Pittsburgh
Mark J. Zilner, R.Ph.

Chief Operating Officer, Owner

Mark is a registered pharmacist and one of the owners of Diamond Pharmacy Services. Mark is fully dedicated to the management of correctional facilities. He provides direct operational oversight in the areas of policies and procedures, production, drug formulary design, managed care, cost containment studies, mail order services, etc. Mark has been directly involved with all of Diamond’s correctional contracts and has overseen most of our facilities’ start ups. Most recently, Mark has been instrumental in the creation of three new Diamond subsidiaries, SapphireHealth, InnovaHealth and RemedyRepack.

Professional Overview

  1. 20 years of clinical pharmacy experience
  2. 20 years of correctional experience
  3. Clinical Consultant Pharmacist
  4. Registered Pharmacist, Pennsylvania, Arkansas, Tennessee, Michigan, Louisiana, & Nebraska

Education

  1. Graduate of Northeastern University, 1991
  2. Continuing Education, American Society of Consultant Pharmacists
  3. Clinical Internship, Veteran’s Association Hospital, Boston, MA
Matthew Valasek, R.Ph., MBA

Director of Pharmacy Operations, Director of Technology

Matt’s responsibilities include oversight of all pharmacy operations for the skilled nursing, personal care, and correctional divisions.  In addition, Matt oversees the IT dept, system development, purchasing, and customer service, as well as new hardware and software development for both internal and external use.  Matt has helped grow Diamond’s operations since its infancy and focuses on long term solutions that will stay ahead of our competition in order to better serve our customers and grow our business in the future.

Professional Overview

  1. 14 years of correctional experience
  2. 3 years retail experience
  3. Member, National Council for Prescription Drug Programs (NCPDP)
  4. Member, American Society of Consultant Pharmacists (ASCP)
  5. Member, MHI Automation Solutions Group
  6. Consultant Pharmacist, Long Term Care and Correctional

Education

  1. Graduate of University of Pittsburgh School of Pharmacy, 1994
  2. Masters of Business Administration, University of Pittsburgh, 1998 –Magna Cum Laude
  3. Internship, Presbyterian University Hospital, St. Francis Hospital
  4. Active pharmacy licenses in Pennsylvania, Florida, and South Carolina
Matthew D. Risko, R.Ph., AAHIVP

Director of Clinical Services/Special Projects Correctional Division

Matt is responsible for oversight of our clinical review services as well special project oversight. This includes formulary review; drug utilization-disease state management review and evidence based medicine review applied to facility drug usage and cost containment.  As a certified American Academy of HIV Medicine Pharmacist, Matt is also in charge of HIV/HEP C education for our customers and Diamond pharmacists assuring patients are placed on appropriate regimens/protocols.  He oversees ongoing projects including Diamond’s 340B program arrangements and company compliance with 340B guidelines.  As special project manager he also assists in the oversight of our long term care satellite pharmacy in Reading PA, working to ensure a high level of operational efficiency and quality of our service.   Matt also is the Account Executive responsible for managing the Kentucky DOC account as well as one of our largest medical groups which include being a member of their respected P&T committees.

Professional Overview

  1. 15 years correctional experience
  2. 5 years retail experience
  3. HIV Pharmaceutical Care Specialist
  4. Co-Editor of Diamond HIV Quarterly Journal
  5. American Academy of HIV Medicine Credential (AAHIVP)
  6. 340B Program Manager
  7. Long Term Care Pharmacy Management
  8. Account Executive for Kentucky DOC and Corrections Corporation of America
  9. Managing Director of D.P.S. HIV Patient Assistant Program
  10. KY DOC and CCA pharmacy and therapeutic representative for Diamond

Education

    1. Graduate of University of Pittsburgh School of Pharmacy, 1993
    2. Internship, Children’s Hospital ICU
    3. PA Mid-Atlantic AIDS Education and Training Program
    4. ASCP Foundation HIV/AIDS Pharmacotherapy Traineeship – Fellowship
    5. University of Buffalo’s School of Pharmacy HIV Pharmaceutical Care Specialist Program
    6. Clinical Care Options Annual Hepatitis Symposium
    7. Clinical Care Options Annual HIV Symposium
Theresa Coleman

Manager of Medical Supply Division

Theresa heads the retail and closed-door medical supply divisions. Theresa oversees the respiratory department, customer service department, and the delivery and repair technicians, among other duties.

Professional Overview

  1. 17 years with Diamond Medical Supply
  2. 1 year as a Medical Assistant at Family Planning in Indiana, PA
  3. 1 year in Phlebotomy at New Kensington Hospital, Pittsburgh PA

Education

  1. Graduate of Marion Center High School, 1996
  2. Graduate of New Kensington Training Academy, 1997
  3. Internship at New Kensington Hospital, 1998
LouAnn C. Bowser, BS, MBA

Chief Financial Officer

LouAnn oversees the financial decisions for daily operation and business expansion of Diamond Drug, Inc. She supervises and prepares all financial reporting, manages all cash flows, and supervises all purchasing and accounts receivable activities. She is also responsible for setting standards and procedures relating to accounting functions and procedures for Medicare, Medicaid, Third Party and private pay billing of prescription medications and durable medical equipment. In addition, LouAnn oversees corporate compliance with State and Federal healthcare law.

Professional Overview

  1. Over 20 years of experience in healthcare

Education

  1. Masters in Business Administration from Indiana University of Pennsylvania, May 1995
  2. Graduate of Indiana University of Pennsylvania, May of 1991 – Cum Laude
Michael Stipanovich

Pharmacy Manager, InnovaHealth

Mike is responsible for managing the operations of InnovaHealth, Diamond’s mail order subsidiary, throughout the United States. He is responsible for the day-to-day operations and development of that business unit as well as oversight of InnovaHealth staff.

Professional Overview

  1. Over 20 years pharmacy management experience
  2. Managed pharmacies in the retail, long-term care, and nuclear settings
  3. Practiced pharmacy in PA, MD, OH, MI, and NM
  4. Currently registered in Pennsylvania, Alabama, Louisiana, Mississippi, Ohio, Oklahoma and Maryland

Education

  1. Graduate of the Duquesne University School of Pharmacy, 1992
  2. MBA of Healthcare Administration from Capella University, 2011
Debi Yackuboskey, CRNP, MSN

RN Consultant

In addition to providing consultation and educational services to long-term care customers, Debi oversees all nursing services provided by the organization. She directly oversees the LPN/Medication Exchange Tech Dept. and is responsible for maintaining regulatory compliance of the IV Dept. Additionally, Debi is the Infection Control Coordinator and is in charge of formulating infection control policies for the pharmacy. As a Certified Registered Nurse Practitioner, Debi has established a Wellness Clinic for Diamond employees and provides assessment, diagnosis and treatment of acute care issues such as infections, skin conditions and minor injuries.

Professional Overview

  1. 32 years of nursing experience
  2. 20 years of long-term care experience in nursing supervisory and administrative positions
  3. 14 years of experience as a CRPN in Family Home Healthcare
  4. Licensed CRNP, RN and LPN in Pennsylvania

Education

  1. Master of Science in Nursing/Family Home Health Nurse Practitioner Certification, Carlow College, 1999
  2. Bachelor of Science in Nursing, Indiana University of Pennsylvania, 1993 – Graduated Magna Cum Laude
  3. Bachelor of Science in General Science Education, Indiana University of Pennsylvania, 1990
  4. Bachelor of Arts in Psychology and Sociology, Indiana University of Pennsylvania, 1980
  5. LPN Diploma, Indiana Area Vocational – Technical School, Practical Nursing Program, 1983
Christine Long

Director of Customer Care

Christine oversees all areas of customer service for Diamond’s Correctional, Long-Term Care, and Medical Supply divisions. She works hand-in-hand with pharmacists and sales team members to provide individualized and customer-focused services for all Diamond facilities. Christine is also responsible for training and educational in-services for new and existing staff, supervises call center customer service technicians, and mediates all customer care directly with facilities that Diamond serves.

Professional Overview

  1. 13 years experience in public education
  2. Served as a Transition Specialist for Sapphire Health prior to taking role of Customer Care Director

Education

  1. Bachelor’s Degree in Education from Indiana University of Pennsylvania, 2000
  2. Master’s Degree in Education, Indiana University of Pennsylvania, 2005
  3. Membership and continuing education through Fred Pryor for customer service best practices and trends